UX Design | Case study

Building a functional teacher resource site

Client
Kiwrious
Duration
Mar - May 2021
My Role
UX Designer
Team
Individual Project
A collage of pages from the Kiwrious Educators website.

The problem

Kiwrious aims to empower students to engage in science. Using their sensors and web platform, students can measure and record data from the world around them. For my uni capstone project, I worked with Kiwrious to look at how we might support the teachers' experience with using these sensors in classrooms.

How might we support teachers when they are preparing to incorporate Kiwrious sensors into their classrooms?

Process

An outline of my process: Research and analysis, Define, Information architecture, Design

Research: defining the problem by talking to teachers

Interviews (round 1)

I interviewed four high school science teachers to ask about their experiences teaching inside the classroom, with a focus on how they might introduce new tools and materials to their students, such as during practical experiments.

A screenshot of reserach analysis, with various notes organized into different categories.

Affinity map of teachers' responses, organized into common themes

A few findings:

  • Teachers are more likely to use one sensor during each lesson. The sensors are seen as one tool, out of several resources, to use to support the concept that they're trying to teach.
  • Most teachers prefer to have a guided approach to introducing the sensors, while others are more willing to just let the students play first.
  • Teaching difficulties tend to come from factors difficult to control - for example, the class dynamic. However, one controllable factor may be unclear instructions from the teacher, which may be attributed to inadequate preparation with lesson materials.
A teacher's quote from an interview, which reads: "It really depends on the class. Your expectations and teaching changes depending on the age, year level, or ability of the students." and "I definitely need to make sure I'm confident with the sensors first before using it with students"

Insights: what does this mean for Kiwrious?

The teacher's journey with Kiwrious can be categorised into four main stages, shown below. The insights from interviews suggest that the Class Preparation stage is the most important and easiest to target (insight 1) and more controllable and predictable than teaching in-class (insight 2).

A teacher journey map, which outlines four stages: Registration, Onboarding, Class preparation, First lesson & rest of the term

Journey mapping the teacher's experience

Interviews (round 2)

If the class preparation stage is the most effective stage to target, I needed to know more about what happens during this stage. I completed another set of interviews with 3 additional teachers, with a focus more on how they prepare for classes.

A few findings:

  • Resource compiling and creation takes a long time. Most of the time spent when planning is typically on creating resources.
  • All teachers looked online for most of their resources, but needed to then adapt what they’d find for their class.
  • All lessons are constructed with the NZ curriculum as a guide - other than that, teachers typically have full control over how they meet the required objectives in the curriculum.
A teacher's quote from an interview, which reads: "It's mostly finding the right resources to use... it can be very time consuming"

Insights: what does this mean for Kiwrious?

Proposed solution: a teacher resource site

Kiwrious already had lesson plans / templates and prepared workshops and other content to supplement use of the sensors. To bring all these together, I proposed to create a teacher resource site (see insight 2).

Project scope: to build a working platform within a limited time frame of 3-4 weeks, I chose to use Google Sites to host the website. It would it allow easy integration of Google Docs / Drive, where some of these teacher resources were stored.

Information architecture: card sorting and site mapping

Kiwrious had content to fill the site, but I had little understanding of how to structure it. So, I performed a card sorting exercise with five teachers and used that data to build a site map before building the site.

Card sorting

To create content for card sorting, I evaluated business (Kiwrious) needs against user (teacher) needs. Taking these, I then aligned them with current content that was available through Kiwrious.

Using OptimalWorkshop to conduct an open card sort, teachers were asked to sort these cards into categories that made sense to them, and then to name those categories.

A screenshot from the website Optimal Workshop, which shows one teacher's response to how they organized cards into different categories

Screenshot of one participant's card sort using OptimalWorkshop

Site mapping

Using the results from the card sorting, background research from other similar educational websites, and findings and insights generated from both rounds of interviews, a site map was created.

A sitemap that outlines basic page flow of a website

Final site

After discovering design limitations from using Google Sites and seeing the site visually, the final site condensed several pages from the original site map. Though this meant that the final site looks slightly different to the above site map, the overall organization of content remained largely the same. Most importantly, the site is fully functional and usable by teachers.

The completed website can be found at Kiwrious for Educators.

An abstract image with a laptop open to a website page. There's another screenshot of a different page behind it.

A poster overview of the project, as part of my Masters degree.

A poster that outlines the entire process of a design project for teachers